Financial Counseling Certification Program (FiCEP) Practice Exam

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What is the typical expectation for individuals regarding communication with creditors?

  1. To avoid all contact

  2. To only respond when necessary

  3. To address issues proactively

  4. To wait for creditors to contact them

The correct answer is: To address issues proactively

The expectation for individuals regarding communication with creditors is to address issues proactively. This approach emphasizes the importance of maintaining open lines of communication, which can help manage debts more effectively and potentially prevent negative consequences such as late fees, decreased credit scores, or escalation of debts to collection agencies. By proactively addressing any issues, individuals can negotiate payment plans, discuss potential hardships, or ask for assistance, demonstrating their willingness to resolve situations rather than ignoring them. This proactive communication not only fosters goodwill with creditors but also creates a more manageable financial situation for the individual. The other choices reflect a more passive or avoidance approach, which may lead to complications and does not support effective financial management.